Sprinkler alarm caused by water shutoff at home
Heard on:
Santa Clara CA Fire Dispatch Group Calls
01:57
This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not
an official report and may change.
00:00
I've been in contact with the alarm company, but they're still showing a riser alarm.
00:07
I will call them back.
00:10
Can you repeat that?
00:13
I would have to call them back to check.
00:16
I'm sorry, I couldn't hear that.
00:17
Can you repeat one more time?
00:20
I'm landline with the alarm company now to verify.
00:26
Copy, thank you.
00:29
Engine 52, copy.
00:32
Go ahead.
00:34
Negative reset, still showing active.
00:36
Riser valve at (number withheld) and (number withheld).
00:39
Copy.
00:42
Battalion command says (number withheld).
00:43
We will relocate to (number withheld) and (number withheld).
00:49
Ten four. They advise that it covers (number withheld) through (number withheld) and twenty-nine Camille, and then the riser valve at unit (number withheld) and (number withheld).
00:57
Engine fifty-two, captain.
00:59
Engine fifty-two, driver.
01:02
Go ahead.
01:04
Yeah, this alarm panel is showing an active alarm.
01:07
I tried to reset, but it says still an active smoke detector in (number withheld).
01:13
Copy that.
01:15
I'll be engine 52, all report.
01:19
Engine 52, go ahead.
01:22
Made contact with the homeowner.
01:24
He accidentally turned off the water to his sprinkler system, which is a tamper valve for the alarm.
01:29
We turned the sprinkler system back on.
01:31
We're going to attempt to reset.
01:34
Tamper.
01:36
I'll be engine 52.
01:39
Engine 52.
01:41
We got a reset on the alarm panel.
01:43
Can you please check with the alarm company to confirm? Thank you.
01:49
7.
01:50
Engine 52, Mountain View.
01:53
Go ahead.
01:56
Affirm on the reset.
Fire
