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Sprinkler malfunction prompts alarm at Boylston complexNewton MA

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconFire & Arson
Boylston St, Chestnut Hill, MA 02467

As discussed during the dispatch call, fire crews responded to a fire alarm activation at an apartment complex near Boylston Street. The alarm was linked to a burst sprinkler pipe in Tower C. No fire or injuries were reported, and the sprinkler system was shut down by crews to stop the water flow.

Audio|Heard on: Newton Police and Fire
Listen to dispatch call
03:20
Transcript:
00:00
near Boylston St, the Avalon for the fire alarm.
00:07
Roger.
00:21
The walkway and driveway have been shoveled out, and it looks like the other car left.
00:25
Maybe (name withheld)'s son, so we don't have enough concern here.
00:29
We knocked on the door and announced our presence.
00:31
No answer. You can show us there.
00:34
Roger.
00:36
Show the 494.
00:40
Four hundred and four.
00:44
I called the RP back and asked his specific concern, and he stated that (name withheld) is having some health issues.
00:50
(Name withheld) had general mobility issues, wasn't getting around well, and then hasn't spoken to her in two days.
00:56
(Name withheld) was supposed to get in touch with a PGP and hasn't talked to anyone.
01:04
It looks like someone left this morning, so we'll be clear.
01:10
Yep.
01:16
What's the maintenance sprinkler pump you're investigating?
01:25
Do you know where the sprinkler head is? Is it in the garage?
01:32
He's taking me to it now.
01:34
The shutoff is right behind Ladder 2.
01:45
Fire alarm, we have one.
01:47
Come in.
01:49
Yeah, it's confirmed.
01:50
We got a burst sprinkler pipe at apartment (number withheld).
01:55
Engine seven lot of two can handle.
02:00
Burst sprinkler pipe in apartment (number withheld).
02:03
Engine seven, ladder two.
02:04
We have a problem calling C two.
02:07
C two has a semi out on the box holding engine seven, ladder two?
02:12
Received semi out of the box floor holding engine seven, ladder two.
02:17
Ten oh six.
02:20
Engine seven, ladder.
02:22
Guys,
02:25
We're at the sprinkler room now.
02:26
Do you want us to shut it down?
02:29
Yeah, we're heading there as well.
02:30
If you can shut that down, that'd be great.
02:33
What tower is it in?
02:37
Tower C.
02:39
All right, we're shutting down Tower C.
02:51
near Center St, front of Wilson's Bagel for a two-car accident.
02:55
No injuries to box truck and electric.
03:00
Roger.
03:08
Attitude Alpha to Engine Seven Alpha.
03:12
Yeah.
03:15
Cap, it's starting to slow down now.
03:18
Received, we have Tower C shut down.

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
Boylston St, Chestnut Hill, MA 02467

This shows a Google Street View of the area near the location, which might not be the exact address.

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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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