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Medical call with disconnected line in O'FallonO'fallon IL

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconMedical Emergency
Castle Acres Dr, O'Fallon, IL 62269

As discussed during the dispatch call, a caller near Castle Acres Drive in O'Fallon requested an ambulance but the call was disconnected before details could be obtained. Emergency medical and fire units, including EMS 24, medic 4, and ladder 50, were dispatched to the scene. The dispatcher could not re-establish contact with the caller.

Audio|Heard on: O'Fallon and Shiloh Public Safety
Listen to dispatch call
01:31
Transcript:
00:00
Castle Acres, lot (number withheld).
00:02
Caller was on the line requesting an ambulance before hanging up.
00:10
Unable to get this to the line, face-to-face only.
00:14
Castle Acres, lot (number withheld).
00:17
Caller was requesting an ambulance and then spoke to someone in the background before hanging up.
00:24
Unable to call back or connect the line, face to location only.
00:28
They're out.
00:29
Acknowledged.
00:30
Acknowledged.
00:32
Unit seven eight also headed that way from frontage.
00:34
Acknowledged.
00:36
Any history? Ten answers.
00:39
Previous disturbance and one previous domestic from 2024.
00:44
Previous disturbance, one previous domestic from 2024.
01:05
This is EMS 24, medic 4 respond.
01:08
Castle Acres 17, ladder 50, lot (number withheld).
01:11
Caller was requesting an ambulance before hanging up or unable to come back on the line.
01:18
This is EMS 24, medic 4 on Castle Acres (number withheld), ladder 50, lot (number withheld).
01:24
Call out on the line, was receiving an ambulance before hanging up.
01:29
Unable to call back.
01:30
Timeout noted.

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
Castle Acres Dr, O'Fallon, IL 62269

This shows a Google Street View of the area near the location, which might not be the exact address.

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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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