Person experiencing mental health crisis at Ridge Road Heard on: Monroe NY MC EMS Dispatch Group Calls 00:10 00:00 EMS Penfield Station Three response, please on scene requesting an ambulance for an MHA, Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 EMS Penfield Station Three response, please on scene requesting an ambulance for an MHA, 00:05 (number withheld) Ridge Road between Truecraft and Van Ingen Drive for a BLS response. 2026-09-13 10:57 UTC Medical Emergency Ridge Rd, Webster, NY 14580 View on map