Irate bus passenger demands stop in traffic
Heard on:
Palm Beach FL Transportation Group Calls
03:54
This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not
an official report and may change.
00:00
2424 to base.
00:01
2424.
00:03
I just about turned left on Atlantic Avenue.
00:06
I have somebody here over the yellow line.
00:08
I told him when he got on and going west, and he wants to get off here in the middle of the traffic.
00:14
What are your suggestions to do in this matter? I suggest you get to the next safe bus stop and let him off the bus.
00:21
I'm in the left lane and there's three lines of traffic to my right.
00:25
Okay, unfortunately you cannot open the door.
00:27
It is not safe.
00:28
It is against policy.
00:30
Please tell him to wait until you get to the next bus stop.
00:33
If you need to continue to the next bus stop for his safety with him ahead of the yellow line, do so immediately to the next bus stop.
00:42
So you want me to move the bus to the next bus stop while he's over the yellow line? Okay, sir.
00:48
I am advising you that if the passenger is being irate due to wanting to get off the bus in the middle of traffic, I would.
00:56
Would rather him be irate in front of the yellow line for 2 s on a turn to get to a safe location.
01:03
That's why I'm not moving.
01:04
If you're looking on the camera, I'm not moving.
01:07
Sir, I'm not.
01:08
I am not investigating the camera at this moment because I'm dealing with another situation.
01:12
Can you please get him safely to a bus stop?
01:15
I already told he has to wait until he gets to the bus stop.
01:18
It's across the line, but these people don't understand that.
01:22
They cannot comprehend.
01:24
It's something like that.
01:26
I understand where you're coming from.
01:28
We are going to clear the air.
01:30
You are going to get him to the bus stop safely.
01:32
Do not open the door.
01:34
And can you send the police here? You're going to sit in the middle of traffic while I send the police?
01:41
I don't know what you want me to do.
01:42
With these people, it's hard to they understand when there's some simple rules to follow.
01:47
They don't.
01:48
Okay, sir. Listen to me carefully.
01:51
You do not want to move the bus due to the fact that the passenger.
01:54
Is forward of the yellow line.
01:56
Is that correct?
01:57
Correct, he's by the door.
01:59
I need you to please continue to the next bus stop, making the left turn on Atlantic to the next bus stop to allow him to safely alight the bus at the bus stop and not in traffic.
02:15
All right, I'm going to move to the next bus stop then.
02:18
I'm not supposed to move that according to the policy here, but it's a.
02:23
Simple thing to step back and wait.
02:26
Sir, I am your communicator.
02:28
I am giving you a directive.
02:29
I will speak to my manager in safety and training to advise them of a safer situation for you and this passenger.
02:38
Listen, communication.
02:40
He's loud here.
02:41
I can't hear you very well.
02:44
He's using profane language.
02:45
I need to know if you allow me to move to get him off the bus stop.
02:50
Base, bus 2424.
02:51
Twenty-four twenty-four.
02:54
Base, what you want me to do with this person, man? I don't know what to do here.
02:59
He insists to get off here on the middle of the traffic.
03:02
Have you not had a turn light yet?
03:05
Twenty-four twenty-four.
03:07
Has the light not turned for you to turn west on Atlantic?
03:11
He's loud here.
03:13
I can't hear you well here.
03:15
He's loud using profane language.
03:17
I explained to him.
03:18
He has the way across the line.
03:20
Do I get to the next bus stop? You don't want to listen to.
03:22
2424.
03:26
Proceed to the next bus stop when the light changes.
03:31
Do you copy?
03:32
Yes, but he's over the line.
03:34
I understand that.
03:37
And I understand that he is over the line.
03:39
I need you to get him to a safe location and let him off of the bus.
03:45
When you're there, stay there.
03:48
1490 says you're not supposed to move the bus.
03:52
Thank you, 2121.
Disturbance
