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Passenger requests medical help at Palo Alto stationPalo Alto CA

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconMedical Emergency
Palo Alto Transit Center, University Ave, Palo Alto, CA 94301

As discussed during the dispatch call, a bus operator at the Palo Alto Transit Center reported a passenger who refused to leave the bus and appeared disoriented. The individual became agitated and began tearing clothing. The operator and control staff determined that the person might need medical assistance, and emergency medical services were contacted to provide support at the scene.

Audio|Heard on: San Mateo CA Transportation Group Calls
Listen to dispatch call
02:27
Transcript:
00:00
Control, this is Coach 809.
00:02
I have a passenger who's refusing to get off the bus at the last stop, near the Palo Alto Transit Center.
00:08
Please advise.
00:11
Copy that, 809.
00:12
Can I have the description of the individual?
00:17
Passenger wearing dark clothing and boots.
00:27
Maybe late forties.
00:34
Have you asked if the passenger needs to get on another bus or reach somewhere in particular?
00:48
I asked the passenger if he’s looking for another bus or needs assistance. He's not sure where he's going.
01:01
He's also tearing his shirt on the bus.
01:08
Does it look like this passenger might need medical attention?
01:26
809, if you are able to, ask if the passenger might need medical attention.
01:36
Radio control, yes, the passenger has requested medical attention.
01:41
He said he would like an ambulance to come.
01:56
The passenger is saying he's feeling unwell.
02:13
He's currently on coach 809.
02:18
Copy 809, keep your bus running and doors open; contacting EMS now.
02:26
10-4, thank you.

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
Palo Alto Transit Center, University Ave, Palo Alto, CA 94301
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Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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