99-year-old woman falls at assisted living facility Heard on: Monroe County NY MC EMS Dispatch 00:12 00:00 EMS dispatcher, Penfield Station One response for the 99 year old female that fell. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 EMS dispatcher, Penfield Station One response for the 99 year old female that fell. 00:06 100 Elderwood Court, room (number withheld) at the Heathwood Assisted Living. 00:11 Penfield Station One. 2026-11-09 16:59 UTC Medical Emergency Elderwood Ct, Penfield, NY 14526 View on map