Two patients refuse transport after EMS call in Phelps Heard on: Ontario County Public Safety 00:14 00:00 We can change the incident location to (number withheld) Route 96 in Phelps. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 We can change the incident location to (number withheld) Route 96 in Phelps. 00:04 That's where it all started. 00:07 Dispatch 3498 is back in with two refusals. 00:12 3498, no transport, two refusals. 8/9/2026 05:40 PM Medical Emergency NY-96, Phelps, NY 14532 View on map