Patient issue reported at nursing home in Philmont, Philmont NY

00:00

Responding to the Pine Haven Nursing Home, (number withheld) Main Street.

00:05

We're going to be going to room number (number withheld).

00:11

The complainant's name is going to be a (name withheld).

00:13

He's calling on behalf of his brother, who's with Robert

00:17

C. Plank.

00:21

Appreciate if you'll be around.

00:25

You're on the 1651.

Patient issue reported at nursing home in Philmont