Verbal dispute over car service at auto shop

Received. Go ahead and clear the call on me and wrap.

Received. We have both parties on the line.

The customer's upset with the complainant.

This has all verbal this time.

The caller says that they're going to be in a black Nissan Altima and a black Ram pickup and black Chevy Camaro.

Female, I have a female on the line saying that they had her car for six months and they had to break into the car yesterday to get the keys because they would refuse to give them the keys.

And now they're back, letting the parts that they left with them to put on the car, which they never did.

Received. I have a female that they're in a truck and they're working on the side of the road.