00:00
And there's nobody here at the medical alarm device.
00:03
They are radios checking with the dispatch center.
00:07
All right, I have a client name in the cab.
00:12
Can you see it or not? I'm going to do a callback.
00:15
I got their phone number.
00:18
Walking to the truck now.
00:29
all right. I just made contact with somebody from the residence.
00:33
They said it was an accident.
00:35
Can you just verify? He did verify (number withheld) Ellen Street.
00:38
I asked them to come out and talk to you guys.
00:41
Just confirm it with them, please.
00:47
Well, we spoke to a male and a female.
00:52
Both said there was no alarms.
00:55
Well, I just spoke to the male.
00:56
And they said they were cleaning it.
00:59
I asked him to come out and speak with you.
01:01
That phone number that's in the cab, that's the phone number that he answered at.
01:04
And he confirmed the address.
01:06
I did not give it to him.
01:14
the patient is going to be located at (number withheld) Woodland.
01:18
The alarm company has this address for some reason.
01:22
They spoke to somebody on the phone and said that they were cleaning.
01:25
The person has Alzheimer's and might have pushed the accident.
01:28
We're going to be clearing up. No patient found here.
01:31
Okay, but the patient is okay at Woodland? We confirm that.
01:37
For the resident here, yes.
01:39
I'm not sure if you guys want to have Northampton to go out there.