Welfare concern at assisted living facility in Plano, Plano TX
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
As discussed during the dispatch call, deputies were dispatched to Harbor Chase of Plano for a welfare concern involving a resident. A caller said the resident may not be receiving assistance from staff and had been upset when contacting a friend for help. The caller was not on the premises but requested a welfare check.
Audio|Heard on: Collin TX Law Dispatch Group Calls
Listen to dispatch call
00:25
Transcript:
00:00
One David Two, One David One, copy of welfare concern at Harbor Chase of Plano, near Times Square Drive.
00:07
Caller's requesting welfare check on a resident at this location.
00:09
Caller was CT'd from the property.
00:12
Caller's friend is the resident and says every time he calls, the person who wants to help her.
00:16
She is ignored by staff.
00:18
Says the resident has called him crying today because no one's helping her.
00:21
We don't have a room number at this time.
00:23
We're calling inside the location.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Towne Square Dr, Plano, TX 75024
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.