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False alarm at commercial strip centerCollin County TX

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconFire & Arson
N Preston Rd, Texas 75078

As discussed during the dispatch call, fire crews responded to a commercial strip center near North Preston Road after a fire alarm activated at a restaurant. They investigated, determined it was an accidental alarm triggered during cleaning, found no fire, and reset the alarm system.

Audio|Heard on: Collin TX Fire-Tac Group Calls
Listen to dispatch call
01:26
Transcript:
00:00
Prosper Dispatch, you can show Engine One near North Preston.
00:03
Large one-story commercial strip center.
00:06
No audible and visual alarms.
00:07
Nothing showing from two sides.
00:08
Engine One's going to be out investigating, mode of offensive strategy.
00:10
Engine One's going to have North Preston command.
00:13
Hold this assignment.
00:15
Received.
00:16
Prosper Truck One's on scene.
00:18
Please, Chief.
00:20
Truck One to the spread command.
00:23
Go ahead for Truck One. Sir, we're going to make access to the riser room if you can spot your unit of assistance with investigation.
00:29
Truck One received, spotted our van and assist with investigation.
00:32
Command, this is Truck One.
00:34
Go ahead.
00:38
Spoke with employees in Wingstop.
00:41
They advised us they were cleaning when the alarm went off.
00:45
It's all clear inside this occupancy.
00:48
Attempt to reset.
00:50
Command received.
00:51
Will you make contact with the other occupants of the strip center?
00:55
I'm coming out on the north side.
00:58
I'll make face-to-face with them.
00:59
Received.
01:01
Command from Battalion One.
01:04
Go ahead, Battalion One, this is Command.
01:07
Confirming you've got yourself and Truck One out investigating.
01:10
We believe it's going to be an accidental activation from Wingstop and you're attempting to reset if that's correct in the account?
01:16
That's correct, we silenced and reset the system currently in Suite 20 which is going to be Wingstop.
01:24
No other needs at this time.
01:26
Received, thank you.

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
N Preston Rd, Texas 75078

This shows a Google Street View of the area near the location, which might not be the exact address.

Correct
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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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