Dispute over vehicle at auto repair shop, Prosperity WV

00:00

Good. So we're getting a civil matter complaint at (number withheld) Culpeper Industrial Drive, St. Anthony, Prosperity.

00:06

Complainant advising she brought her vehicle to this location to be worked on around 1600 hours.

00:11

A piece was broken.

00:12

They stated to her it could be put back together.

00:14

Now they are refusing to put it back together so she can leave.

00:18

She advises they keep changing the story and won't let her leave with her vehicle.

00:21

The business was supposed to close at 1700 hours but she is still there.

00:25

She's going to wait in the garage for law enforcement.

00:28

She's. Saying nothing has been physical, but the staff has been verbally aggressive.

Dispute over vehicle at auto repair shop