Fraud complaint over undelivered pizza order

That happened to me once. Ii found out later that it was delivered to the house next door It was very dark and creepy and was surrounded by a lot of bushes and trees. I crept thru the bushes quietly looking to see if my pizza and salad was there. I didn’t want to disturb anyone with a flashlight because all the lights were off. I quietly walked up the steps to the front porch hoping they didn’t have a pew pew but I was hangry. As I am walking up the steps this huge cat jumped off from who knows where right in front of me. I turned and shrieked & ran. (The food was nowhere to be seen.) I think the neighbors ate it. I was charged for it but complained and they credited me a pizza (no salad).