64-year-old woman with dislocated shoulder in Raymond

I'm on the air with medical box four four Raymond ambulance 35 responding to (number withheld) Orchard Estates Road cross street west mill road for a 64 year old female conscious and breathing reporting a shoulder felt like it was coming out of the joint has a bruise and is swollen.

Repeating medical box four four Raymond ambulance 35 responding to (number withheld) Orchard Estates Road cross street west mill road for a 64 year old female conscious and breathing reporting.

Shoulder can be felt coming out of the joint.

Has a bruise and it is swollen.

Alpha level response.

Time of tone 2135 .