Welfare check requested after emergency button pressed

Hey, firm, we got a welfare check.It's gonna be 6040 Enterprise Parkway, 6040 Enterprise Parkway.We're checking on a Herschel Ray.Called in by Best Buy Health.They're requesting a check due to the male pressing his emergency button.We tried to call the hotel.They said that they do not have a guest by that name.I also tried his cell phone.It goes to voicemail.96 to 23, 110, I'll let you know if I need you.