Customer dispute with staff at auto service shop, Solvay NY

00:00

(number withheld) West Genesee Street, off of South Burdick Street at Valvoline.

00:04

Instant oil change.

00:06

Caller is a (name withheld).

00:07

He's en route here about 10 min out in a silver Lexus.

00:12

Apparently his wife is here getting some service done.

00:14

She's having some sort of dispute with the employees there that are withholding a piece of her vehicle for some reason.

00:21

Her name is (name withheld).

00:29

Yeah, and just be advised, I do show 44[1] on a (name withheld).

Customer dispute with staff at auto service shop