False fire alarm at multi-story residence

Heard on: Guadalupe County Public Safety

01:15

This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change.

00:00

Civil Battalion One's on location with a large multi-story residential facility.

00:09

Second incoming unit behind me, would you do a 360, drive around, check.

00:16

Back side of the structure.

00:20

Command, radio, 5525.

00:22

Do you still need us there or no?

00:28

If they're not already there, would you put all the incoming units on channel four on pack four, please?

00:39

Hello, Battalion Chief.

00:42

The alarm company called back.

00:43

Did state that they spoke to keyholder (name withheld) and it was a false alarm.

00:48

Yeah, I'm speaking to him now.

00:54

Queenie Command, Marion Brush 55-5.

01:00

Okay, go ahead and cancel all units.

01:04

The property owner had tried to reset a door and it set the system off, but since then that's been reset and corrected.

2026-10-23 20:17 UTC

Fire

Mountain Ridge Dr, Spring Branch, TX 78070

Not official report. AI-generated from public dispatch audio. Always verify with official sources.

As discussed during the dispatch call, fire crews responded to a reported fire alarm at a large multi-story residential building near Mountain Ridge Drive. The alarm company and keyholder reported it was a false alarm caused when a door was reset, and incoming units were canceled.