Wheelchair malfunction at Sun Ray Transit Center, St Paul MN
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
As discussed during the dispatch call, a bus operator at the Sun Ray Transit Center in St. Paul reported that a passenger in a powered wheelchair was stranded after the chair stopped working. The passenger’s phone was dead, preventing them from calling for help, so the operator assisted by contacting emergency services.
Audio|Heard on: Hennepin MN Transportation Group Calls
Listen to dispatch call
02:35
Transcript:
00:00
Operator (number withheld).
00:04
I have one gentleman.
00:07
He was helped to get on the bus and later got off at Sun Ray. His phone is dead, and he cannot go.
00:25
He cannot drive.
00:33
I offered to let him use my phone to call 911. He said he would like to call 911.
00:40
So okay, his wheelchair is dead.
00:44
Yeah, it seems dead or it won't operate anymore.
00:49
Okay, is he trying to get off at Sun Ray or where is he trying to get to?
00:55
He is in the street now. I told him to call a family member or someone to help him, but his phone is dead. He used my phone to call 911.
01:26
Okay, so he's outside the bus with a dead wheelchair?
01:30
Yes.
01:34
I will put in a call. Thanks for letting me know.
01:37
What does he look like other than the wheelchair?
01:41
He has glasses.
01:50
He is wearing a white hoodie on his head.
02:01
He carries black and green.
02:05
I'll get a call put in.
02:17
There is a person at Sun Ray in a wheelchair that no longer works.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.
