Patient needs assistance on stairs at Merrill Road home Heard on: Elgin Fire 00:32 00:00 Ambulance 21 and Engine 21, lift assist. Transcript This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change. 00:00 Ambulance 21 and Engine 21, lift assist. 00:04 (number withheld), Merrill Court. 00:07 Time of 2035. 00:09 Ambulance 21 and Engine 21, lift assist. 00:14 (number withheld), Merrill Court. 00:19 One, I'm showing you due to (number withheld) Merrill Court for a patient who needs a lift assist up three flights of stairs into the home. 00:31 The stairs into the home. 2026-10-01 01:30 UTC Medical Emergency Merrill Rd, Sugar Grove, IL 60554 View on map