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911 hang‑up leads to welfare check in SyracuseSyracuse NY

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconMedical Emergency
Newcastle Rd, Syracuse, NY 13219

As discussed during the dispatch call, emergency crews responded to a 911 hang‑up call near Newcastle Road in Syracuse. A male caller, who was whispering and pressing buttons, later returned the call. Dispatch determined the situation involved a person with a head injury attempting to reach a family member. Officials treated it as a citizen assist and confirmed no immediate danger.

Audio|Heard on: Onondaga NY Law Dispatch Group Calls
Listen to dispatch call
01:10
Transcript:
00:00
Trot out (number withheld) for a 911 hang‑up call.
00:04
Newcastle Road off of West Granger Road.
00:07
Tonic gas.
00:09
Three six one four.
00:10
Six (number withheld). Or (number withheld).
00:18
So 911 hang‑up call.
00:20
Estimated address near Newcastle Road off of West Granger Road and Clover Road.
00:27
It was a male caller that was whispering into the phone.
00:31
And buttons being pressed.
00:35
Had no answer on the callback.
00:37
Went to busy.
00:39
Rapid SOS is also showing near Castle Road.
00:42
There's no other history with this phone number at that address.
00:47
Unit (number withheld) has arrived.
00:52
Three (number withheld).
00:55
The male called back.
00:56
This may just be an assist to a citizen call.
00:59
The caller has a traumatic brain injury and a child with special needs.
01:03
Sounds like he's trying to contact his daughter and can only call 911.
01:08
Three (number withheld), I copy.

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
Newcastle Rd, Syracuse, NY 13219

This shows a Google Street View of the area near the location, which might not be the exact address.

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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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