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Ladder 215 and Ambulance 173 dispatched to Hy-Vee, 1700 Valley West Drive, for a 31-year-old female employee who fell down six stairs and hit her head., West Des Moines IA

Heads up: This post was detected from real-time dispatch audio. Information may be incomplete, and the situation may evolve. Always verify using official agency releases.

Medical Emergency

Reported: 12/14/2025 07:59 AM

West Des Moines, IA

According to the dispatch call, ladder 215 and Ambulance 173 dispatched to Hy-Vee, 1700 Valley West Drive, for a 31-year-old female employee who fell down six stairs and hit her head.

Audio|Heard on: Westcom Fire and EMS Dispatch

Listen to dispatch call

01:59

Transcript:

00:00

Ladder 2.15.

00:02

Ambulance 173.

00:04

Fall, 1,700 Valley West Drive.

00:07

Hy-Vee. Ladder 2.15.

00:10

Ambulance 173.

00:12

Fall,700 Valley West Drive.

00:15

Hy-Vee. Crossries are, Westown Place, and University Avenue.

00:20

Timeout, 10.03.

00:24

That's down 173.

00:26

Go ahead.

00:29

We're enraved from Methodist downtown.

00:32

Copy.

00:34

How many?

00:38

C13's arrived.

00:40

Copy. Copy.

00:57

Ladder 425.

00:59

Service Call FD.

01:00

Service Call, 11,957 Douglas Avenue.

01:04

Pilot Travel Center.

01:06

Ladder, 425.

01:08

Service Call F.D.

01:10

11,957 Douglas Avenue.

01:13

Pilot Travel Center.

01:14

Cross streets are unknown street and 1221st Street.

01:19

On arrival use, pack 5.

01:21

Timeout,

01:22

10.05.

01:28

Bladder 215 and Ambulance 173, you're going to the Hivey, 1700 block of Valley West Drive.

01:35

It's shown a first-do emergent response for a 31-year-old female employee who is conscious in breathing that flipped and fell down about six stairs and landed on her head.

01:47

They've got staff at the main engines to guide you back.

01:52

173, Kathy?

01:55

Bladder 215.

01:57

Perfect. Thanks guys, it's 10.06.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

West Des Moines, IA

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