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Customer refusing to follow transit center rules

Heard on: Monroe NY Transportation Group Calls
00:13
00:00
Unit 8 to security here, got a customer outside gate (number withheld).
audio iconDisorderly Conduct
Transit Center, 60 St Paul St, Rochester, NY 14604

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Recent Disorderly Conduct Incidents in Rochester, NY

AI Summary

Disorderly Conduct reported near Transit Center, 60 St Paul St, Rochester, NY 14604 on Feb 13, 2026, 4:36 PM. As discussed during the dispatch call, security and officers responded to a possible disturbance at the Rochester Transit Center after a customer near gate 20 reportedly refused to lower their face mask when as AI-generated summary from public dispatch audio. Not an official report.

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